Sharper Management is pleased to announce Community Manager Christopher Gosse has been promoted to Senior Community Manager at Sharper Management. Gosse will continue to manager properties for Sharper, but will also become a mentor to new Community Mangers joining the Sharper Management team.
Gosse, a member of the Sharper Management family since January 2016, is a highly experienced community manager in virtually all areas of property management. “His vast knowledge in community management and his ability to put his personal touch on each situation is hugely beneficial. We looking forward to sharing Gosse’s expertise throughout our team of community managers,” states Matt Froehlich, Partner and Head of Operations at Sharper Management
Gosse is a two-time CAI-MN Vision Award winner taking home back-to-back wins in 2016 (Rookie of the Year) and in 2017 (Financial Impact).
Having written contracts in place when hiring a vendor will help protect the HOA. A written agreement should contain the scope of work, the timeline in which work needs to be performed, price to be paid for the work, contract termination options, methods of payment, how breaches of the contract will be addressed, warranties, indemnification of the community association for any damages brought about by the vendor during the course of the work, and a clause that makes the vendor responsible for compliance with all regulatory entities.
The first step in establishing a regular service contract or in starting a project should be establishing a Scope of Work. The Scope of Work can be used as part of a Request for Proposal process and then can be incorporated into a contract that is awarded. A clear Scope of Work also allows the Board to effectively compare pricing based on apples-to-apples service.
Check with references before hiring a vendor. Look for their online reviews. Google and Yelp can tell the story before you even speak to a vendor. The Better Business Bureau will also have a clear rating of the contractor to help in making your decision.
Always get at least a comparison quote if not at least 3 quotes through a competitive bid process. This will guarantee the best deal for the association.
- First and foremost, a Maintenance Plan is in place to preserve the value of all owner’s investment in the property. Enhance the property value, maintain the property value and create a comfortable place to live.
- Increase efficiency of HOA operations. Preventative Maintenance Plans help buildings operate efficiently. By effectively maintaining equipment, it functions at the highest levels and can reduce operational inefficiencies due to unexpected breakdown and can lessen wasteful energy usage.
- Prevent failures of building systems. Buildings that operate trouble-free allow the occupants to enjoy the property as intended. Preventive maintenance includes regular inspections and replacement of equipment crucial to building operations.
- Sustain a safe and healthy environment. Protecting the physical integrity of building components preserves a safe environment for residents.
- Provide cost effective maintenance. Preventive maintenance can prevent minor problems from escalating into major failures and costly repairs. Preventive maintenance can be handled relatively cheaply, efficiently and systematically through advance scheduling while major failures always happen after hours, at peak billing times and to equipment that must be special ordered.
Selling Your HOA Property
If 2020 begins your moving journey, there’s a few things to take care of as you prepare your property for sale.
First of all, staging your townhome or condo is an important part of the process; this helps potential buyers visualize themselves and their unique style in the space. Prepare by hiding personal items like photos, toiletries, and knickknacks. As you start putting those away (or have decided to get a jump start on packing), make sure you label everything. There are specialized apps or ways to utilize default apps (like Notes) to help keep organized. Take a snapshot of each box’s interior so you know where all of your important items are kept.
In addition, make a list of things that can be packed in advance and what can be left for later. Decor, for example, can be some of the first packed away-especially if it’s distracting to the eye. Plus, if your closets are too full as you’re showing the space, remove about half of it to make the storage look larger. Try to do the same for any other spaces like your pantry.
A clean and minimal space will also help your sale while allowing you a chance to declutter. When you’re packing, ask yourself if you still need this item. Whether you’re downsizing or upgrading, it’s good practice to go through your things so you’re not dragging around unnecessary items through the years.
Ask your real estate agent how you should stage your furniture. They will most likely know what’s popular in interior décor and how your property can fit that trend; see whether a piece needs to be moved to open up the space or put in storage if it’s too distracting.
Look for any quick fixes like a leaky faucet or outdated hardware. A simple paint job or updated hardware can be the key to make your space look more modern on a budget.
We hope these tips will help you prepare for a successful sale and move. You may find resale documents on the Sharper Management website, or click here.
We still have a couple more months of winter to go, which means a lot of us will choose to stay inside where it’s warm and cozy. For those who have kids or pets, this also means a little extra work so that cabin fever doesn’t set in and cause disturbances. Similarly, if a resident has decided that this is the year to adopt or buy a pet, they should be sure to follow their HOA’s rules before taking that big step.
Once a member has taken on the responsibility of a pet, they also take on the responsibility of following the HOA’s pet policy. In most documents, the pet owners will be required to clean up after their pet to keep the association grounds well-maintained for everyone. For dogs especially who go outside a lot, excrement should be picked up and toys should not be left around in public areas. Keep all pets on a leash so they can be contained-even if the pet is well-trained, a noise could startle them and send them running.
Overall, be respectful of your neighbors. If your dog needs to burn off energy in the winter, try taking them to a doggy daycare. A pet who is constantly making noise can be a disturbance to the community. If you do go for a walk at dawn or dusk, wear some kind of reflective gear to keep you and your pet safe. Doing all this will help keep the order in your community so everyone can live comfortably.
- Be professional, courteous and considerate
- Avoid rustling papers or creating noise if near a microphone
- Refrain from talking while others are speaking
- Announce yourself (maybe even before talking if needed)
- Mute your phone unless you are talking, especially if there is background noise, such as a barking dog, at your location
Let’s face it, ice dams and Minnesota winters go hand-in-hand. An ice dam is a ridge of ice that forms on a roof, typically along the gutter line. This ridge of ice blocks melting snow (i.e. water) from draining off the roof and then that water refreezes. So what causes ice dams? Can they be prevented? What can we do once they form? Here are some ice dam basics:
Ice dams are the result of temperature variances on roof. Temperature variances may be due to a lack of ventilation, insufficient insulation, or simply radiant heat from the sun (even on a below freezing day, the sun can warm the roof enough to create temperature differences). When ventilation or insulation are lacking, the attic space below the roof warms up. The warm air in the attic then transfers heat to the roof, warming it above the outside temperature. Similarly, solar heat gain may also cause temperature differences at the roof. When the roof warms, snow begins to melt. As the water from the melted snow moves down the roof, it eventually hits a colder section (or the outside temperature drops) and the water refreezes causing the ridge of ice mentioned above. This cycle repeats day after day and the ice dam eventually increases in size and weight. If not treated correctly, this ice dam may cause roof or gutter damage, or force the water into the home causing internal water damage.
Opinions vary on the ability to completely prevent ice dams in our climate. Even with sufficient insulation and ventilation, radiant heat from the sun or the design of a roof may still allow ice dams to form. The first step in ice dam prevention is to ensure the attic space is properly ventilated and insulated. It also a good idea to seal any locations where air leaks from the living space into the attic. Local energy providers often provide energy audits of properties and can help identify any air leakage, ventilation or insulation issues. As a note, mechanical air ventilation is not recommended because it can cause other moisture and pressure issues within the home. Natural ventilation practices are recommended. In addition, gutters and downspouts should be clear of leafs and debris. This may not prevent ice dams, but will allow melted ice that reaches the gutter to drain away from the roof. Another prevention method is to remove snow from the roof. However, this can be dangerous and may cause roof damage, so hiring a professional is recommended. Your manager has access to these professionals. We do not recommend the board, manager or homeowner conduct snow removal!
If ice dams do form, removal may be necessary to avoid damage to the roof or unit interior. The best removal method is to have a professional remove the snow and steam the ice dams. This will temporarily solve the issue, but the prevention methods above should also be addressed to prevent future ice dams. The use of picks or other sharp tools is not recommended as it may damage the roof. In addition, the use of sidewalk salt (often seen as a sock filled with salt) should not be used on a roof as it may damage and discolor the shingles, and may void the warranty. Heat cables can be helpful; however they require installation prior to the ice dam formation, are visible year round, and will increase energy usage.
In general, when addressing ice dams, prevention is the best route. There may be some upfront costs, but the benefits outweigh the cost when considering roof, gutter and interior damage. When ice dams do form, consult your manager and we will guide you on the best way to address them and then help prevent future issues.