FAQs About Sharper Management Company
Frequently Asked Questions
Sharper Management is committed to making sure our community mangers are happy and well supported. We believe if our managers are happy, our clients will be happy. While most of our managers do service more than one community, we work diligently to ensure each manager is property supported so our communities receive exceptional service.
Each community’s needs are unique. Within your contract, we will detail the number of inspections your community will receive.
Sharper Management has a strict policy to respond to calls or emails from residents or board members within 24 hours for a phone call and 48 hours for an email.
All of our community managers carry the CMCA (Certified Manager of Community Associations). Our Director of Community Management, Candy Lee carries the highest level of certification one can receive the PCAM (Professional Community Association Manager).
Each of our associations under management receives their own web portal where communication, payments, and requests for service are managed. Owners and members have access to financial reports and other important documents on a 24/7 basis and in real-time. Sharper Management also sends regular email newsletters to inform owners and board members about news, helpful information, and important upcoming events.
Yes. Sharper Management has a 24-hour emergency line owners may call. This is answered by a property manager or one of our senior staff members 24/7 every day of the year.